![]() Harris: I've always viewed a company's franchisees as its partners in strategy, and from the beginning, I knew we needed to re-energize that relationship at Jack in the Box. Occhiogrosso: Why was strengthening the franchisee/franchisor relationship important to you from the start? How did you go about doing this? Our restaurants are successful, and I love the people and personality behind Jack in the Box. The first year at Jack in the Box has been exciting, and I've never had more fun in my career. Our model has proven to help us through the pandemic, and we're fortunate that our drive-thru and third-party delivery strategy was executed well to help build sales at our locations. These driving factors, coupled with the talented leadership team we've been able to build over the past several months, have aided my ability to lead every step of the way.Īmid the pandemic, we made a lot of the right decisions to ensure we were meeting our guests where they wanted to be met. These include building brand loyalty, driving operational excellence, growing restaurant profits, and expanding our reach as a whole. Our four-pillar strategy will help guide us through the execution of each initiative. We also needed to focus on unit-level economics, building a development strategy, digital strategy, and refreshing our guest research to ensure we're meeting guests' needs. Prospective franchisees are very interested, as well. We're thrilled at the initial response as 2/3rds of our current franchisee network have expressed interest in growing. Current and prospective franchisees have the opportunity to franchise and grow with Jack in the Box following the relaunch of the franchising program. ![]() After speaking with our franchise system and rebuilding the executive team, we looked to relaunch our franchise development program. Our franchisees are our family, and we needed to ensure they felt that way. We looked to re-energize our franchisees and develop meaningful relationships with each of them. Harris: First and foremost, we needed to rebuild trust with our franchisees. Jack in the Box may also be known as or be related to AA Management Inc., Foodmaker Inc., JACK IN THE BOX INC /NEW/, Jack In The Box Inc., Jack in the Box, Jack in the Box Inc and Jack in the Box Inc.Occhiogrosso: What were some of the obstacles you faced upon becoming the CEO? How did you prioritize initiatives when taking the helm during such a challenging time for the foodservice industry? The data presented on this page does not represent the view of Jack in the Box and its employees or that of Zippia. None of the information on this page has been provided or approved by Jack in the Box. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. The employee data is based on information from people who have self-reported their past or current employments at Jack in the Box. Zippia gives an in-depth look into the details of Jack in the Box, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Jack in the Box.
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